Shipping

Your order will be shipped via UPS Ground, and although you will typically receive your order much sooner, we ask that you allow 2-6 weeks for delivery.

Our Return Policy

We want you to shop with confidence, so we offer a 30 Day No Questions Asked Money Back Guarantee! We will refund the cost of the item minus the shipping and handling costs after receipt of the product in its original condition. Refunds can only be processed for items returned with an RMA (Returned Merchandise Authorization) number.  Please call 1-877-99-MEDSAFE (1-877-996-3372) if you should need assistance with a refund.

Our Exchange Policy

We take pride in the quality of our product and guarantee this quality with a 1 year limited warranty from the date of purchase against any defects. In the unlikely event that your product is defective, MedSafe will exchange your unit. Please call our support center at 877-99 MEDSAFE for assistance. Please have your order number when you contact customer service.